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August 29, 2026POSfeature

POS: exchange and return receipts

Exchange an item at the POS: the return and the replacement sale are confirmed together, then the till collects or refunds only the net difference.

You can now process an exchange directly in the Point of Sale.

  • One confirmation: the original ticket is returned and the replacement sale is created in the same step (no need to close the return then start a new sale).
  • Documents: an invoice (FA) generates a credit note (Avoir); a delivery receipt (BL) generates a return receipt (Bon de retour). The replacement is a new POS sale.
  • Net cash: if the new sale is higher, collect the difference; if it is lower, refund the difference; if amounts match, the drawer stays closed.
  • An open cash session is required, as for any POS sale or return.
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